How does the delivery processing happen?

Once our portal receives your order, the ordered product is inspected thoroughly with respect to packaging to ensure they are in a perfect condition.
After they pass through the final round of quality check, they are handed over to our trusted delivery partner.
Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

What is the range of locations to which Ruby water purifier is shipped?

Ruby Water Tech ships their products across the length and breadth of India.

How can the customer track their shipped product?

Once the customer's order has been dispatched, he will receive an email and SMS with the details of the tracking number and the courier company that is processing your order.
One can track the status of his package 24 hours after the order is dispatched from our warehouse.

What is the estimated delivery time?

We usually dispatch most orders within 1-2 business days. (excluding Sundays and public holidays)
Though, we keep 95% of our catalog in our inventory, certain products need to be sourced directly from the factory, this may sometimes delay your order.

Will there be any shipping charges applicable on my order?

Currently, our shipping cost is Rs. 40 on order below INR 299